Shipping policy

Thank you for choosing gleichner.store. We are committed to providing you with the best shopping experience, including fast and secure shipping. This shipping policy will provide detailed information about the order processing, estimated delivery times, and other relevant information.

ORDER CUT-OFF TIME

To ensure that your order is processed promptly, our order cut-off time is 6:00 PM (Eastern Standard Time). Any orders placed after this time will be processed the next business day. This helps us maintain the efficiency of our shipping process and ensure that you receive your products quickly and accurately. If you have any questions or need assistance, please contact our customer service team.

WHAT IS THE PROCESSING TIME?

Item processing time is the time from when your order is received until it is actually dispatched. After receiving your order, we conduct strict Quality Control inspection and testing to ensure product quality before shipping to your satisfaction. It usually takes us 1-3 business days to process your order.

SHIPPING TIME

Estimated delivery times vary depending on the delivery location. Once your order has been processed and shipped, it will be shipped within 7-15 business days (Monday to Saturday). Please note that delivery times are estimates only and may be affected by circumstances or force majeure events beyond our control, such as natural disasters or customs delays. We cannot guarantee specific delivery dates but try to give the best estimates based on the information we have.

DELIVERY TIME = PROCESSING TIME + TRANSPORTATION TIME

Order tracking

You will receive a confirmation email or text message with a tracking identification number and a link to track your package. To track your package, you can visit our tracking page. If you are unsure of your ID, please check our delivery confirmation email.

SHIPPING FEE

We apply a flat shipping rate of $6.99 for all orders.

SHIPPING METHODS

We partner with UPS to ensure that every order from gleichner.store is delivered on time and safely. With UPS’s reliable shipping service, you can rest assured that your products will reach you quickly and intact.

SHIPPING DESTINATIONS

We offer shipping to addresses within the United States. If you live outside the United States and need assistance, please contact our customer service representatives. Please note that customs duties and import taxes may apply to international shipments. These charges are the responsibility of the customer and will be determined by the customs authority in your country.

UNDELIVERABLE PACKAGES

The customer will be responsible for any additional shipping costs incurred in returning or retrieving a package in the event that the package is deemed undeliverable due to an incorrect or incomplete shipping address provided by the customer, a refused package, or other events beyond our control.

CHANGING ORDER INFORMATION OR ADDRESS

We understand that changes to an order or shipping address may be necessary. Please contact our customer service team as soon as possible if you need to change your order or shipping address. We will do our best to help you, but cannot guarantee that adjustments can be made after the order has been placed.

We hope you will be satisfied with the service of gleichner.store. If you have any questions, please contact us.

Email: support@gleichner.store

Address:1710 Eastward Ave, Gulfport, MS 39501, USA

Operating Hours: Mon – Sat | 10:00 AM – 6:00 PM (EST)